Furthermore they informed me that i need a 30va transformer for my mechanical door bell.
Ring pro doorbell chime buzzing.
Tap the three lines on the top left.
But then one of the ring pro s started going offline due to low voltage.
Select your ring video doorbell pro.
When i contacted ring support they informed me that ring doorbell 2 does not have the doorbell chime type setting.
I just installed a ring pro and connected the power kit to 1 of 2 mechanical doorbell chimes in our 1 year old house with a pre existing 16v transformer.
Mine is only 10va so they are sending me a replacement one that is 30va.
Select your ring pro.
First the ring device will no longer charge.
Hey jrancatore if you are using a digital chime kit and only the chime kit is going off by itself please ensure that chime is on our chime compatibility list if the random ding alerts are also coming from the video doorbell to your app during these occasions please check for any damage debris or objects near the doorbell button.
The internal mechanical doorbell works perfectly the ring does not.
Hey genesis531 did you ensure that you have the ring app configured with the ring video doorbell pro to know what kind of chime kit you have.
That worked successfully for a couple of weeks.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.
No more buzzing 12v at both chimes and button and doorbell button and chimes work again.
For ring pro to function correctly the voltage needs to be listed as good or when you tap it at least 3 900mv.
I started by using the 16v 10va transformer that came with the chime.
Open the ring app.
I ran brand new doorbell wire to support this installation.
You will need to ensure it has the right chime kit type under the main menu devices doorbell pro device settings general settings doorbell chime type.
Disconnecting power causes two major problems.
Your ring video doorbell pro requires a power source that supplies a minimum of 16 volts ac at 20 volt amps when connected directly to a transformer plug in adapter or 30 volt amps when used with an internal doorbell.
Looking online there seem to be plenty of reports of people having trouble with buzzing chimes usually when they first connect the doorbell and sometimes after a month or two.
My ring video doorbell 2 is buzzing non stop after working well for 6 months.
I replaced the doorbell chime with a heath zenith 2735 from the approved list same issue.
I then replaced the transformer with a new 16v 30va transformer recommended for ring same issue.
I have two ring pro video doorbells connected to a mechanical chime.
Second the indoor chime won t ring when someone hits the doorbell.
Very good article for ring doorbell pro.
Disconnected the ring doorbell and reinstalled old doorbell button.
