I clearly do not have this model.
Samsung fridge freezer drawer stuck.
If your samsung refrigerator is not cooling either in the french door fridge or bottom freezer it may be in demo mode and need a reset.
Click here to dona.
Each time on hold for varying amounts of time.
Finally had time today to research this.
Called samsung three different times today.
Or if your fridge or freezer is not cooling enough you may need more clearance space and to leave the doors shut.
Manual states lift ice bucket out and it shows open freezer door with ice bucket in top drawer.
I also tried removing the upper fridge door so i could remove the lower freezer door but that didn t work either.
My ice maker is in the fridge top left.
How to re position the freezer door so that it will close fully.
Before tackling the stuck drawer you want to check out the track to see how everything works.
I ve tried forcing it open with two guys but it won t move past a certain point.
A refrigerator drawer slides on tracks or rails.
Start by emptying one of the refrigerator s working drawers and then sliding it off its tracks.
No lever or button or hint on how to remove.
Produced by scott the fix it guy with over 20 years of repair experience.